IMPORTANT: Suspension of Dental Claims Payments

Brad WalchukGeneral

Please be advised that our benefits provider, Equitable Life of Canada, notified the Union that access to dental benefits will be suspended for an unspecific period of time.  There is currently a discrepancy surrounding the total premiums collected for the 2014-15 academic year.  The Union, Equitable Life, and McMaster are all working to resolve this issue.

During this period, you will still remain eligible for dental coverage and can visit a dentist, but unfortunately Equitable will not be paying out any dental claims until it is satisfied that an appropriate amount of premiums has been paid.

We know that this situation is likely to cause inconvenience to those who have recently submitted a claim or who have a dental appointment scheduled in the next few days.  We are committed to ensuring that the situation is rectified as soon as possible so you don’t go long without reimbursement.

Please check regularly for all updates, and contact if you have any questions in the meantime.

edited: October 7, 2015 at 4:04 p.m.