New EFAP Provider – Important

Brad WalchukUncategorized

CUPE 3906 members in each of our three units (TAs, Sessionals/HRSMF, Postdocs) have access to McMaster’s Employee and Family Assistance Program (EFAP) at no cost under our collective agreements. This service is confidential and provides access to a wide variety of counselling services and is offered under the same basis as other employee groups on campus. Effective April 1, 2023, McMaster has contracted a new provider (Telus Health) who will be taking over from Homewood.

Information about the new EFAP provider, including contact information, can be found here and here. To contact Telus Health for EFAP, call 1-833-366-4544 or download the LifeWorks app (via your AppStore).

Any members who are currently accessing ongoing counselling through Homewood will retain access to their current provider, even beyond April 1st.

To learn more about the EFAP as well as mental health and well-being resources available to McMaster employees, please see: